Buddy Potts is President of Bay State Elevator Company. Buddy is a 44 year industry veteran. He holds a Bachelor of Science in Business Administration and a Master’s Degree in Business Administration. Buddy started in Bay State’s former manufacturing facility and advanced within the company through sales to administration. In addition to his positions within... Read More "Harold Potts Jr."
Vice President and Elevator Modernization Management
Peter has over 30 year’s experience in the elevator industry with a proven track record of success installing, modernizing and servicing all types of equipment. He began his career spending 10 years as a construction, repair, and service technician. For the past 20 years Peter has been a key member of the Bay State Elevator... Read More "Pete Horth"
Director of Technology Information Systems
With over 10 years experience in the elevator industry David has created an elevator software program that combines all aspects of maintaining a service oriented operation, including scheduling, maintenance and repair. He also has developed a mobile application for field personnel that provides our clients with an extra level of visibility into their elevator systems.... Read More "David Horth"
Frank has over 40 year’s experience in the industry with a proven track record of success supervising the installation and modernization of elevator equipment. He began his career working in shipping and eventually transitioned into Bay State’s drafting department. For the past 25 years Frank has been a key member of the Bay State Elevator... Read More "Frank Potts"
Director of New Business Development
With over 7 years experience in the elevator industry Wes is a flexible team player who recognizes the importance of cooperation and communication in every phase of a project with great attention to detail. He’s worked to improve the organization’s market position and achieve financial growth, by defining long-term organizational strategic goals, building key customer... Read More "Wesley Horth"
Director of Sales
With over 25 years in the elevator industry, Peter brings a winning attitude focused on helping customers achieve their goals. He has a proven track record of designing solutions that maximize the longevity of an elevator’s lifespan at the lowest possible cost of ownership. Peter has found success providing elevator solutions for a variety of... Read More "Peter Kalousdian"
Director of Operations
I still remember the day that Richard Durand called me to tell me that I had an interview. I interviewed with, the then office manager Velma Bernard. Needless to say, I was offered the position with Bay State Elevator and started in November of 1987. My first position was phone operator in the service department.... Read More "Patricia Yamin"
New Installations, Elevator Modernization & Sales Team
Noah has over 8 years of experience providing all types of elevator systems for modernizations, existing building renovations, adaptive reuse and accessibility upgrades throughout upstate New York. These projects have ranged from hotels, schools, universities, apartment complexes, military facilities, and assisted living facilities for both public and private clients. He has worked directly with development... Read More "Noah Adams"
New Installations & Sales
Phil’s career dates back to 1982 when he was hired in the drafting department. In 1989, along with running the drafting department, Phil began selling new elevators in Worcester County. By the late 90’s Phil’s sales territory had expanded his sales territory throughout the state of Massachusetts assisting general contractors and building with elevator solutions... Read More "Phil Losito"
Maintenance - Senior Account Representative
Shari has been in Service/Repair sales for 28 years in Upstate NY. Her main focus is establishing long term relationships with customers by consistently providing excellent customer service and exceeding customer expectations by continued communication and follow up. Shari provides a personalized experience in a professional manner. Shari continues to work with the largest developers... Read More "Shari Racht"
Maintenance Sales - Senior Account Executive
Kathy has over 13 years working in Service/Repair sales throughout all of Connecticut, Worcester County and Hampden County. She has worked directly with many of the local educational institutions and property management companies to aid them will all of their elevator decisions. Kathy provides a professional and personalized experience through focusing on the customer and... Read More "Kathy Pietroniro-Roy"
Sales Upstate NY
With over 10 years in the elevator industry Lindsey brings a skill set that includes, sales, management, scheduling, and reporting. Her current focus is on the repair and maintenance portion of the business targeted in the upstate New York region.
Customer Service Representative
With over 20 years experience in the elevator industry Christine has proven herself as a detailed orientated leader in the regulation compliance space. As a valued team member of the state testing team Christine’s primary focus is to assist customers who need to file for their elevator certification. This process can be complicated working with... Read More "Chris Barcus"
Shipping and Receiving Team Leader
Dan started at Bay State Elevator in 1985 working mainly in our distribution center. In his role he oversees all aspects of shipping and receiving including materials, scheduling and ensuring on time deliveries.
Shipping and Receiving
Glen works at Bay State Elevator’s Agawam distribution center. His role primarily focuses on shipping and delivery of elevator materials. Glen also assists in the logistics and scheduling of material delivery for new installation, modernization, and repair projects.
Maintenance Sales (Senior Account Executive)
Senior Account Executive Jim has been assisting customers with their elevator maintenance needs for over 17 years in the state of Vermont. Jim’s greatest strength is his dedicated approach to customer service, and his drive to ensure that every one of his customers equipment is running safely. He’s worked with customers of all sizes whether... Read More "James Bushey"
Jim has been with Bay State Elevator for over 10 years and primarily works in the finance department. His role includes assisting the company accountant, preparing Sales and Use Tax Reports, and DCAMM Yearly Reports. Jim works directly with every Bay State Elevator department to ensure proper accounting practices.
Inside Sales Coordinator
Jennifer Sheran schedules repairs, manages state citations (MA, VT, NY, CT), manages field requests/support which will also include managing/supporting dispatch. Jennifer also handles inside sales.
Joe has over 30 years’ experience in the elevator industry with a proven track record of success overseeing the management and repair of all types of equipment. Joe has handled all the scheduling and repair requests for our service technicians and assists with modernization logistics. He has worked closes with industrial, education and government facilities... Read More "Joe Hart"
Senior Account Executive - State Testing & Sales Teams
Joe comes to Bay State Elevator with extensive experience working in Service/Repair sales throughout all of Connecticut, Worcester County and Hampden County. He has worked directly with many of the local educational institutions and property management companies to aid them will all of their elevator decisions. Joe provides a professional and personalized experience through focusing... Read More "Joseph Potts"
Kristina works in Bay State Elevator’s Agawam office. Her role includes the coordination of all of Bay State Elevator’s new installation, and modernization projects. She works directly with our field superintendents to make sure every project stays on track.
Finance & State Testing Team
Lisa will have been at Bay State Elevator for 18 years in December. She came in to the company as payroll clerk and phone operator in the Agawam office. Since then she has been cross-trained in many departments. She currently works in dispatch, collections, customer service, and payroll department, but also assists purchasing, field support... Read More "Lisa Vincent"
Shipping and Receiving
Jake works in Bay State Elevator’s Agawam distribution center. His role focuses on the material purchasing, scheduling and delivery for all of our new installation, and modernization projects. Jake ensures that all of our material and equipment is delivered successfully on time.
Randy works in Bay State Elevator’s Agawam distribution center. His role focuses on the material purchasing, scheduling and delivery for all of our new installation, and modernization projects. Randy ensures that all of our material and equipment is delivered successfully on time.
Scott has over 30 years’ experience in the elevator industry with a proven track record of success installing all types of equipment. He began his career focusing mainly on new installation, but has extensive experience modernizing and repairing existing equipment. For the past year Scott has led Bay State Elevator’s modernization division. Involved in all... Read More "Scott Wood"
Construction / Modernization Supervisor
Tim has over 31 years’ experience in the elevator industry with a proven track record of success installing all types of equipment. He began his career spending 15 years as a construction, repair, and service mechanic. For the past 16 years Tim has led Albany’s new installation and modernization division. Involved in all aspects associated... Read More "Tim Quinn"
State Testing Leader
With over 10 years experience in the elevator industry, Tim has proven himself as a detailed orientated leader in the regulation compliance space. As the team leader of the state testing team Tim’s primary focus is to assist customers who need to file for their elevator certification. This process can be complicated working with different... Read More "Tim Snyder"
Vicki works in Bay State Elevator’s Agawam office. Her role focuses on contract administration and job coordination. She is the main point of contact for preparing, examining, analyzing, negotiating, and revising contracts that involve new elevator installations, elevator modernization, and elevator maintenance contracts.
Walter works in Bay State Elevator’s Agawam office. His role focuses on the drafting and submittal process. Walter works directly with customers to ensure they have the initial drawings and details they need to start a new installation or modernization project.
Mike started his professional career by earning an Electrical degree from New England Tech and later completed a 4 year electrical apprenticeship. With this knowledge, he later moved into the elevator world, running repair, testing, route, and logistics for some modernization and new installation projects. With over 4 years’ experience Mike is currently the Field... Read More "Mike Cozzolino"
Accounts Payable/Receivable Coordinator
Brittany is one of the newest members of the Bay State Elevator team. With 8 years of banking experience, she brings a solid financial background to her new role as the Accounts Payable/Receivable Coordinator. Brittany looks forward to building professional and personalized relationships with our customers, and is eager to learn the elevator business.
Danielle’s role at Bay State Elevator focuses on inside sales. She assists the Bay State Elevator sales team and customers with all of the elevator maintenance and repair needs. She works across Massachusetts, Vermont, New York, and Connecticut.
Customer Relationship Manager
Kevin comes to Bay State Elevator with over 15 years experience in the elevator industry. He primarily works directly with customers to help them better understand the benefits of modernizing their equipment. His current focus is on customers in the state of Connecticut.
Customer Relationship Manager
Rich comes to Bay State Elevator focused on assisting small and medium sized businesses manage their customer relationships while delivering an optimal client experience. He has extensive experience in business to business sales employing web-based solutions for sales, service and marketing.
Ed has over 25 years of experience in the elevator industry at the management level. Ed has handled all the scheduling and repair requests for our service technicians and assists with modernization logistics. He has worked closes with industrial, education and government facilities to tailor maintenance programs to their specific elevator usage. He has received... Read More "Ed Holley"